SERVICE

High-tech ceramic manufacturer

CREATE PERFECT AFTER-SALES SERVICE

Customer satisfaction has always been Fred's unremitting pursuit. Fred Ceramics will attach great importance to your comments and deal with them in a timely manner to continuously improve the quality of your service.

TECHNICAL SUPPORT

For customers who have already cooperated, we provide technical support throughout the whole process, so that customers can better use the roller table and extend the service life of the roller table.

CARGO TRACKING

For customers who have already cooperated, regardless of the quantity, after the goods arrive at the destination, they will inquire about the appearance of the packaging of the product, whether there are shortages and defects.

POST-MAINTENANCE

For customers who have already cooperated, we provide technical support throughout the whole process, so that customers can better use the roller table and extend the service life of the roller table.

For products within the warranty period, Fred Ceramics will provide users with free maintenance services; for customers who need on-site maintenance, our technicians will rush to the site within 24 hours.

OUR SERVICE TENET IS :

Track services in a timely manner, and give priority to solving any problems that occur for customers.